Shipping policy

Shipping Policy

Last updated: August 27, 2026

Thank you for shopping with Creepy Cart.

We ship Halloween products to customers in the United States using fulfillment partners and shipping carriers selected according to product availability and destination.

Order Processing

Orders are generally processed within 1–2 business days.

Processing time is separate from shipping time.

Once your order has been shipped, you will receive tracking information when tracking is available.

Standard Shipping

We offer free standard shipping where indicated at checkout.

Estimated delivery time:

5–14 business days after order processing.

Delivery times are estimates and are not guaranteed. Delays can occur because of carrier disruptions, weather, customs procedures, high-volume periods, or other circumstances beyond our control.

Express Shipping

Paid express shipping may be available for eligible products and destinations.

The available express shipping options and associated costs will be displayed during checkout.

Selecting express shipping does not necessarily reduce the order-processing time unless otherwise stated.

Shipping Locations

Products may be shipped from different fulfillment locations depending on the product.

This means that orders containing multiple products may occasionally arrive in separate packages.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may be the customer's responsibility.

Lost or Delayed Packages

If tracking indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

If the package remains missing, contact us at:

contact@creepycart.com

We will work with the appropriate shipping carrier where applicable.